Product updates

August Product Updates

August 18, 2025

What’s New

Epic Flow Improvements

We’ve optimized the experience for patients using CLEAR1 to access MyChart by dynamically routing users to either account creation or recovery. For example, if a patient attempts to recover an account that doesn’t exist, they’ll now be redirected to account creation. For those who already have a MyChart account, they will be directed to recover that account. Additionally, partners will have access to the new account recovery API supplied by Epic.

Please contact your CLEAR Partner Growth Manager for more details on implementation. 

Contact for Support

For any questions or assistance, please contact partner@clearme.com.