Product updates

May Product Updates

May 28, 2025

What’s New

Member Care Support

Your end-users can now leverage CLEAR1’s Member Care team for issues related to deleting their data and troubleshooting through the existing experience.

Synthetic Test Identities for Healthcare

CLEAR1’s sandbox now supports industry-standard synthetic test identities used in EHRs like Epic, making integration testing easier and more reliable for healthcare partners.

Self-Serve OAuth/OIDC 

You can now configure OAuth and OIDC integrations directly in the Console, without needing support from our team. The new flow supports standard OIDC, Okta, and healthcare-specific protocols like Carequality, and TEFCA, while including controls for managing client credentials and redirect URLs.

Refresh Tokens for IAS Partners

CLEAR1 now issues refresh tokens in Individual Access Services (IAS) OAuth flows to support longer sessions, so patients don’t need to repeatedly verify their identity at the IAL2 level. Refresh tokens are valid for 30 days by default and can be used to securely obtain new access and identity tokens without re-authenticating the user.

Coming Soon

Integration with Nirvana

CLEAR and Nirvana are partnering to transform patient intake –– seamlessly combining CLEAR’s biometric verification with Nirvana's real-time insurance eligibility checks. This integration will enhance both security and efficiency, ensuring patients are who they claim to be and that their insurance details are correct before services are provided.

Contact for Support

For any questions or assistance, please contact partner@clearme.com.