What’s New
Clearer Verification Guidance
A new screen ahead of phone number entry in the verification flow helps prepare users for the steps ahead, with additional context around verification timing, required steps, and privacy expectations. Since rolling this out, we’ve already seen a significant lift in overall verification completion rates as users move through the flow with greater confidence.
Improved Selfie Retry Experience
New reason-specific selfie retry screens help users resolve capture issues more quickly with clear, visual guidance rather than relying primarily on text instructions. The updated experience uses illustrations and before-and-after examples to deliver actionable feedback for common issues such as lighting, camera angle, face framing, and more.
Contact for Support
For any questions or assistance, please contact partner@clearme.com.
